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Description

This role as Manager, Modelled Account Program within National Bank Independent Network (NBIN), involves leading a specialized team that provides comprehensive operational support for UMA, SMA, and discretionary portfolio programs. The manager is responsible for people leadership, operational oversight, hands-on execution of portfolio administration activities, and managing complex account issues, escalations, and peak workloads. The role also acts as a crucial link between firms, Trading, Operations, and Technology to ensure accuracy, consistency, and scalability of the program.

What We're Looking For

Own the portfolio model governance framework, including model approvals, change management, version control, audit documentation, and model level constraints, rebalancing standards, and drift thresholds.,Act as the escalation point for model exceptions, mandate breaches, error resolution, cross client variances, and operational or financial risk investigations, and implement preventative controls.,Represent the Modelled Account Program in committees, audits, regulatory reviews, and strategic initiatives, and advise sponsor firms on program design, scalability, and compliance alignment.,Lead platform initiatives, including feature deployments, automation enhancements, data quality improvements, and the resolution of platform limitations.,Oversee operational execution by coordinating with Trading and Operations to ensure rebalancing activities comply with documented standards and service level standards.,Lead client and sponsor deliverables, including the production, review, and distribution of client statements and sponsor reporting.,Identify revenue growth opportunities, potential revenue leakage, operational inefficiencies, control gaps, and process risks, and implement sustainable solutions.,Manage and grow the team by planning capacity, setting priorities, managing risk exposure, establishing goals and expectations, and supporting performance, development, and accountability.

Ideal Candidate

Hold a bachelor's degree.,At least six years of relevant experience in operations, portfolio administration, or wealth management.,Demonstrated experience with managed accounts and discretionary portfolio administration, including unified managed accounts and separately managed accounts.,Experience using portfolio management, trading, and wealth administration platforms and custodial systems.,Solid knowledge of fee structures, billing methodologies, and account lifecycle management.,Proven experience managing operational risk, controls, and audit-sensitive processes.

Minimum Education

Bachelor's Degree

Hard Skills

Back Office Operations
Portfolio Management
Process Management
Process Optimization
Risk Management
Wealth Management
Advanced Excel skills
Analytical capabilities

Soft Skills

Critical Thinking
Problem Solving
Stress Management
Client-focused
Decision Making
Learning Agility
Mobilization

Work Hours

Full-Time

Benefits

Health and wellness program
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

Special Commitments

Requires a strong on-site presence, with an expectation to work from the office four to five days per week.

About the Company

N

National Bank of Canada

National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.

Entrepreneurial
Inclusive
People-centric
Agile
Impactful
View all jobs at National Bank of Canada

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