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Full-Time
On-Site

Manager, Digital Platform & Engineering Operations

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Description

The Digital Platform & Engineering (DP&E) Business Operations Manager centralizes critical financial, risk, and reporting capabilities across business and technology teams. This role involves leading financial management strategy, including operating plans, AppDev recovery, and service chargeback models, as well as establishing and executing a framework for effective risk and regulatory activities. The manager will collaborate with various stakeholders to ensure seamless initiative delivery.

What We're Looking For

Build and present Monthly Business Review (MBR), consolidating updates on programs, financials, and risk.,Analyze current and future operating plans, identifying trends and providing budget recommendations.,Ensure funding aligns with AppDev resource recovery, enabling resource managers to track staff allocation monthly and address gaps.,Design and implement a recovery model for non-AppDev projects to streamline processes and reduce administrative burden.,Establish a centralized framework (e.g., working groups) to monitor risks (e.g., Archer findings, server vulnerabilities) and remediation strategies.,Partner with program leads to ensure timely communication of updates and alignment with plans.,Collaborate with cross-functional teams and present insights to executive leadership.

Ideal Candidate

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Hard Skills

Business Performance Management
Enterprise Application Delivery
Information Technology (IT) Infrastructure
IT Service Management (ITSM)
IT Systems Management
Long Term Planning

Soft Skills

Decision Making
Group Problem Solving
Interpersonal Relationships
Time Management
Exceptional Communication Skills
Leadership Skills
Analytical Rigor
Business Acumen
Growth Mindset
Stakeholder Influence

Work Hours

37.5 hours/week

Benefits

Comprehensive Total Rewards Program (including bonuses and flexible benefits)
Leaders who support development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Access to a variety of job opportunities across business and geographies

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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