Manager, Client Advice I

Develop and coach a team of client service and financial service professionals.,Deliver an exceptional client experience and deepen client relationships.,Inspire team members to perform at their best.,Support a “One Team” approach connecting clients with the right advice.,Lead by example in deepening client relationships and meeting financial needs.,Provide a high standard of service.,Encourage employees to quickly resolve client complaints and manage hard-to-solve issues.,Empower clients to utilize self-service channels.,Create a culture of collaboration across multiple client offers.,Support the Banking Centre Leader in monitoring business performance and closing gaps.,Work as one team with partners to increase banking centre's overall performance.,Create a team-oriented, positive, and productive working environment.,Recognize team contributions.,Lead and coach a successful client service and financial services team.,Advocate CIBC within the community to recruit employees.,Flexible to work banking centre hours, including evenings and weekends.,Flexible to work at multiple banking centres within a reasonable travel distance.

Current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).,Asset if completed any of the following: Branch Compliance Officer's Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP)

Must be legally eligible to work at the specified location(s). May be asked to complete an attribute-based assessment and other skills tests.