RBC is seeking a Lead Operations Engineer to join the Lumina Cloud Platform team, focusing initially on the Cloud Data Lakehouse (Snowflake) platform. This role involves ensuring the smooth, reliable, and efficient operation of the Cloud Data Lakehouse environment, providing technical support, optimizing performance, and troubleshooting issues. The role will evolve to encompass broader Lumina Cloud Platform product suite operations and integration. Lumina is RBC's internal enterprise data and AI platform designed to drive innovation, enable AI model development, and provide access to RBC's data assets for insights and solutions.
Provide daily operational support for CDL, focusing on monitoring, troubleshooting, and resolving technical issues related to data warehousing and ETL processes.,Work closely with data engineers, analysts, cross-functional teams, and stakeholders to address support requests and incidents.,Optimize and enhance performance of Snowflake workloads through SQL query tuning, resource monitoring, and scaling solutions.,Assist in developing, deploying, and maintaining data pipelines within Snowflake.,Collaborate to ensure data integrity, availability, and accuracy across datasets and workflows.,Proactively identify improvement opportunities and implement best practices for the CDL platform, including security, user management, and access control.,Work closely with the platform engineering team to ensure platform integrity, availability, and enhance efficiency and reliability of CDL operations.,Maintain up-to-date documentation on CDL configurations, processes, and troubleshooting guides.
4-7 years of experience in technical support or data engineering, focusing on Snowflake or other cloud-based data warehousing solutions.,Proficiency in SQL for query optimization and troubleshooting.,Familiarity with cloud platforms such as AWS, Azure, or GCP.,Knowledge of Terraform, RedHat, OpenShift is a plus.,Snowflake certification is beneficial.,Understanding of data governance and security best practices is a plus.,Experience with scripting languages (Python, Bash) - Nice to Have.,Familiarity with data modeling, schema design, and database management - Nice to Have.,Knowledge & understanding of operational support frameworks - Nice to Have.,Experience working in an Agile environment - Nice to Have.
37.5 hours/week
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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