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Description

RBC is seeking a Lead Operations Engineer to join the Lumina Cloud Platform team, focusing initially on the Cloud Data Lakehouse (Snowflake) platform. This role involves ensuring the smooth, reliable, and efficient operation of the Cloud Data Lakehouse environment, providing technical support, optimizing performance, and troubleshooting issues. The role will evolve to encompass broader Lumina Cloud Platform product suite operations and integration. Lumina is RBC's internal enterprise data and AI platform designed to drive innovation, enable AI model development, and provide access to RBC's data assets for insights and solutions.

What We're Looking For

Provide daily operational support for CDL, focusing on monitoring, troubleshooting, and resolving technical issues related to data warehousing and ETL processes.,Work closely with data engineers, analysts, cross-functional teams, and stakeholders to address support requests and incidents.,Optimize and enhance performance of Snowflake workloads through SQL query tuning, resource monitoring, and scaling solutions.,Assist in developing, deploying, and maintaining data pipelines within Snowflake.,Collaborate to ensure data integrity, availability, and accuracy across datasets and workflows.,Proactively identify improvement opportunities and implement best practices for the CDL platform, including security, user management, and access control.,Work closely with the platform engineering team to ensure platform integrity, availability, and enhance efficiency and reliability of CDL operations.,Maintain up-to-date documentation on CDL configurations, processes, and troubleshooting guides.

Ideal Candidate

4-7 years of experience in technical support or data engineering, focusing on Snowflake or other cloud-based data warehousing solutions.,Proficiency in SQL for query optimization and troubleshooting.,Familiarity with cloud platforms such as AWS, Azure, or GCP.,Knowledge of Terraform, RedHat, OpenShift is a plus.,Snowflake certification is beneficial.,Understanding of data governance and security best practices is a plus.,Experience with scripting languages (Python, Bash) - Nice to Have.,Familiarity with data modeling, schema design, and database management - Nice to Have.,Knowledge & understanding of operational support frameworks - Nice to Have.,Experience working in an Agile environment - Nice to Have.

Hard Skills

Big Data Management
Cloud Computing
Database Development
Data Mining
Data Warehousing (DW)
ETL Processing
Requirements Analysis
Snowflake (Platform)
Snowflake Data Warehouse
Snowflake Schema
SQL
AWS
Azure
GCP
Terraform
RedHat
OpenShift
Python
Bash

Soft Skills

Group Problem Solving
Quality Management
Analytical Skills
Self-starter
Excellent Communication Skills
Collaborative Mindset

Work Hours

37.5 hours/week

Benefits

Comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to building close relationships with clients

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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