Epic Games is seeking a Lead Community Manager to inspire and expand the developer community for Unreal Engine, Fortnite creators, and Fab. This role focuses on engaging with user-generated content (UGC) and game engine enthusiasts, serving as both a listener and a voice to foster a strong, supportive, and active community.
Initiate positive and supportive conversations within the community, staying current with trends for Unreal Engine and Fortnite.
Manage and monitor Epic Developer Community Forums, Discord Channels, Twitch, and YouTube, responding to conversations.
Create and develop self-sustaining community programs.
Write and analyze community sentiment reports, identifying and escalating key issues to relevant teams.
Collaborate with internal Epic Games teams and stakeholders to share community analytics, sentiment, issues, and feedback.
Work with the community team to organize weekly livestreams and other events such as AMAs, game jams, and challenges.
Ensure community platforms are welcoming, engaging, and informative for both new and veteran members.
Stimulate continuous community-made contributions by showcasing tutorials, amazing creations, and rewarding outstanding contributors.
8+ years of experience in Community Management or related disciplines with significant community interaction.
Extensive experience with software development communities, possessing a strong understanding of game engine development and UGC.
Passion for gaming, UGC, and the developer community.
Excellent written and verbal communication skills.
Demonstrates a community-focused, passionate, and innovative approach.
Previous experience developing games or other real-time experiences, ideally utilizing Unreal Engine or Unreal Editor for Fortnite.
Epic Games is an American video game and software developer and publisher based in Cary, North Carolina. The company is best known for developing the Unreal Engine, the globally popular game Fortnite, and operating the Epic Games Store digital storefront.
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