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Description

The Legal Department at TD Bank Financial Group is seeking a Law Clerk II for the Account Recovery Services team. This role involves providing dedicated mortgage enforcement services to the Customer Assistance Group, working in a fast-paced legal environment. Key duties include preparing various legal documents and correspondence, managing communications with customers and stakeholders, prioritizing workflow, and ensuring quality and efficiency in meeting deadlines. The successful candidate will also be responsible for maintaining risk management and control, providing training and guidance, and identifying process improvements.

What We're Looking For

Prepare various legal documents.,Prepare correspondence and handle communications with customers, internal and external stakeholders.,Prioritize and manage workflow to ensure quality and efficiency.,Meet deadlines and be flexible in adjusting to changing work priorities.,Provide specialized business services within mortgage enforcement.,Maintain a culture of risk management and control.,Provide training, cross-training, coaching, and/or guidance.,Respond promptly and thoroughly to information requests.,Create/develop forms/tools & templates.,Take initiative to identify and recommend improvements in job function.,Use software programs and other departmental tools/equipment efficiently.,Provide appropriate documents/information that legal counsel/team members require.,Perform sundry administrative duties.,Accountability for own work and sometimes others; act as an escalation point or knowledge resource in mortgage enforcement.,Work within broad guidelines/policies and independently perform tasks from end to end.,Solve moderately complex problems with guidance of counsel.,Exercise judgment based on analysis of multiple information sources in handling account recoveries.,Perform work under minimal management guidance and supervision.,Identify and lead problem resolution.,Ensure compliance with end-to-end standardized processes/protocols.

Ideal Candidate

Paralegal/Law Clerk diploma/certificate from a recognized educational institution or equivalent work experience at a reputable law firm or legal department.,1-5 years of paralegal/law clerk experience or equivalent.,Knowledge of legal and court documents and procedures.,Proficiency in standard office equipment and word processing.

Minimum Education

Paralegal/Law Clerk diploma/certificate or equivalent work experience

Hard Skills

MS Word
MS Internet Explorer
Bar-Ex
Techcom (RPMS)

Soft Skills

Strong communication skills
Ability to handle simultaneous tasks and meet deadlines
Detail oriented
Well organized
Ability to independently manage workload
Enthusiastic team player
Service excellence oriented
Excellent oral and written communication
Excellent legal drafting skills
Attention to detail
Motivated self-starter
Ability to work productively under pressure
Client service skills
Professional and positive demeanour
Superior organization & priority setting skills
Strong work ethic
Ability to multi-task
Conceptual and creative problem-solving skills

Work Hours

37.5 hours/week

Benefits

Health insurance
Paid time off

Also Available At

About the Company

T

The Toronto-Dominion Bank

The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.

Inclusive
Community-focused
Professional
Growth-oriented
Caring
View all jobs at The Toronto-Dominion Bank

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