Investments Operations Analyst
Description
The Investments Operations Analyst at National Bank plays an expert role in handling client and partner requests within the Investment Operations team. This involves mastering processes and tools, analyzing and interpreting data for administrative tasks, achieving productivity and quality objectives, and proactively supporting colleagues. The analyst is also expected to identify process improvements, align with organizational priorities, and contribute to a positive team environment.
What We're Looking For
Ensure diligent handling of various requests from clients and partners.,Analyze and interpret data to accurately carry out administrative requests.,Achieve productivity and quality objectives and master end-to-end processes.,Carry out assigned activities and proactively support colleagues.,Ensure alignment with organizational and team priorities and behavioral values.,Identify ways to improve performance and the experience of clients and employees.,Contribute to making the team's environment even more positive.
Ideal Candidate
3-year college diploma (DEC) or equivalent.,Experience in customer service and/or administrative activities (ideally in a financial environment).,Ease of use with Microsoft softwares.,Knowledge of banking systems, such as OSS-T80, Filenet, GDI, Accurate (an asset).
Minimum Education
3-year college diploma (DEC) or equivalent
Hard Skills
Soft Skills
Work Hours
Full-Time
Benefits
About the Company
National Bank of Canada
National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.
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