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Description

The intern will contribute to the development and operationalization of IT resilience capabilities within the ITSM and Operations team. This involves collecting and analyzing data from various IT and operations sources, designing and enhancing analytical tools, documenting findings, and identifying improvements for operational resilience indicators. The role supports decision-making and continuous improvement of resilience practices.

What We're Looking For

Currently enrolled in a relevant field of study such as IT, computer science, analytics, or engineering, with foundational knowledge of technology and operations. Must have the ability to analyze and process data using common tools like Excel and Power BI (analytical languages are a plus), and clearly document results. The ideal candidate should be autonomous, rigorous, collaborative, curious, detail-oriented, and interested in continuous improvement.

Ideal Candidate

Currently pursuing a Bachelor's degree in IT, computer science, analytics, engineering, or an equivalent field.

Minimum Education

Currently pursuing a Bachelor's degree in a relevant field (IT, computer science, analytics, engineering, or equivalent)

Hard Skills

Data analysis
Excel
Power BI
analytical languages
IT
computer science
analytics
engineering
technology
operations

Soft Skills

Autonomy
rigor
collaborative mindset
curiosity
attention to detail
continuous improvement

Work Hours

Full-Time

Benefits

Health and wellness program
group insurance
generous pension plan
Employee and Family Assistance Program
preferential banking services
opportunities to get involved in community initiatives
telemedicine service
virtual sleep clinic

About the Company

N

National Bank of Canada

National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.

Entrepreneurial
Inclusive
People-centric
Agile
Impactful
View all jobs at National Bank of Canada

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