Information & Data Security Analyst - Halifax

Review and analyze access requests submitted through the firm's ticketing systems, validating completeness and accuracy.

Triage requests to appropriate approval groups including line managers, role stewards, application or book owners, and compliance and risk teams.

Ensure all required approvals are properly documented before fulfillment activities proceed.

Coordinate and assign fulfillment tasks to designated contacts across various systems and platforms (e.g., AACG, RTB, Front Office, Vendor).

Track requests through completion using ticketing system, email, and/or complementary workflow systems (ALFRESCO, ServiceNow).

Liaise with requesters and/or end users to confirm successful access provisioning prior to ticket closure.

Maintain accurate documentation and audit trails within the ticketing system.

Strong knowledge of information security principles, risk assessment methodologies, and security architecture.

Fully conversant with MS suite of applications including Word and Excel.

Demonstrated ability in written and oral communication skills along with strong presentation skills.

Ability to determine the information and communication needs of stakeholders and projects.

Ability to perform all activities under the firm's IT Risk governance framework and standing orders.

Ability to support daily reconciliation processes that identify access provisioned without proper approvals or associated tickets.

Understand and adhere to policy requirements governing access management.

Nice-to-have: Comfortable working within strict risk and compliance frameworks.

Nice-to-have: Experience with ticketing systems.

Nice-to-have: Foundational understanding of access management or IT operations is an asset.