Description
The RBC Home Advisor will play a key role in a new initiative within Canadian Banking, focusing on building and nurturing relationships with potential home buyers. This involves providing personalized guidance and support throughout their home-buying journey, acting as their main point of contact and connecting them with relevant RBC resources and partners. The role requires leveraging credit knowledge and strong relationship-building skills to ensure high client satisfaction and loyalty.
What We're Looking For
Provide professional credit advice to assist clients navigating all stages of the home buying journey, starting with leads generated from online tools like True Home Affordability.,Offer professional advice and education on home equity financing needs, including personal lending, credit cards, and everyday banking solutions.,Establish and maintain a regular client contact strategy, diligently updating internal systems.,Guide clients through the various stages of home buying: awareness, research, validation of home equity financing options, and the decision to proceed with a mortgage application.,Utilize innovative tools such as video-enabled capabilities, screen sharing, and advisor/client dashboards to enhance the client experience and relationship.,Identify opportunities for broader growth and facilitate warm introductions to other RBC partners.,Stay current on relevant RBC policies and procedures, ensuring due diligence is consistently exercised.
Ideal Candidate
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Hard Skills
Soft Skills
Work Hours
37.5 hours/week; flexibility required for shifts: Monday to Friday 9 AM - 8 PM, Saturday 10 AM - 6 PM (local time)
Benefits
Special Commitments
Must be able to meet technological and confidentiality requirements of the role (e.g., private and quiet space, Internet connectivity).,Requires flexibility to provide advice and service during evenings and weekends.
Also Available At
About the Company
Royal Bank of Canada
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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