Head, Fraud Prevention and Surveillance

Manage and improve the fraud target operating model, providing leadership in fraud detection, prevention, incident response, investigation, and reporting.,Communicate all fraud-related activities, status updates, issue resolution, project execution, and prioritization to relevant audiences.,Provide leadership and management for team members, fostering teamwork, collaboration, and knowledge transfer.,Prepare and deliver strategic updates and reports to senior management.,Partner across the organization to ensure appropriate anti-fraud controls are implemented for existing and new processes, products, and services.,Lead the WMUS senior/vulnerable client function, including case management, training, and advice to field partners.,Provide thoughtful strategy and leadership to build and maintain appropriate surveillance tools and processes.,Drive processes to anticipate fraud prevention and surveillance needs through reviews of industry and internal loss experiences.,Serve as the primary WM – U.S. liaison and subject matter expert for Enterprise Fraud Risk requirements.,Develop and implement project tracking and scorecard mechanisms.,Oversee adherence to Fraud Prevention Framework requirements for Wealth Management-US, serving as an escalation point.,Provide leadership and expertise on data management, detection tools, and analytical tools related to fraud and surveillance.,Lead the WMUS cyber/IT risk function, connecting WM – US to the broader RBC cybersecurity and IT risk framework.

BA / BS in a related field.,10+ years securities and financial markets experience with significant fraud risk and/or surveillance experience.,5+ years of leadership and management experience.,Demonstrated success in directing and leading individuals and teams across a variety of departments.,Effective problem identification and resolution skills.,High attention to detail.,Solid understanding of brokerage technologies.,Group facilitation, mediation, and conflict resolution skills.,Proven success in managing stakeholders at all levels of the organization.,Proven strategic influencing, negotiating and persuasion skills.,Ability to understand regulatory, business and technology aspects of an issue and recommend appropriate solutions.,Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.,Strong interest and ability to work strategically along with hands-on follow-through leadership.,Keep abreast of industry regulations, trends, and technologies.,Certified Fraud Examiner designation preferred.,Hold or obtain Series 7 and 24 licenses.

Bachelor's Degree