GxP IT Systems Engineer, Manufacturing and Labs
Description
This hands-on role involves ensuring the uninterrupted performance and support of GxP IT and Operational Technology (OT) systems within Moderna's manufacturing and laboratory environments. The engineer will troubleshoot and maintain critical infrastructure components like VMware, Windows Servers, DNS/DHCP, and network architecture, as well as administer core manufacturing applications such as Syncade, DeltaV, OSI PI, BMS, and ThinManager. Responsibilities also include supporting various analytical instruments, label printers, and end-user computing devices. Collaboration with cybersecurity, enterprise digital, automation, and operations teams is essential for ensuring compliance, security, system integration, and operational uptime in a regulated GMP setting. The position also supports qualification and validation processes and contributes to cybersecurity initiatives.
What We're Looking For
Ensure uninterrupted performance of systems supporting GMP operations, including virtual machines, servers, and critical manufacturing applications.,Troubleshoot and maintain infrastructure components such as VMware, Windows Servers, DNS/DHCP, network architecture, and wireless networks in GMP settings.,Administer and support core manufacturing systems like Syncade, DeltaV, OSI PI, BMS, ThinManager, and various analytical instruments and label printers.,Collaborate with cybersecurity and enterprise digital teams to address compliance, security, and systems integration requirements.,Develop and maintain disaster recovery and business continuity plans specific to manufacturing and lab environments.,Support qualification and validation processes (IQ/OQ/PQ) in line with regulatory GxP frameworks.,Provide strategic input to stakeholders on IT/OT tools and infrastructure.,Actively contribute to the implementation and troubleshooting of cybersecurity applications and network topology optimization for lab and plant systems.,Serve as Tier 1 front-line support for manufacturing systems, partnering with engineering and operations to maintain uptime.,Monitor, triage, and resolve tickets across shop floor systems (workstations, label printers, HMIs, Thin Manager, scanners, peripherals), ensuring SLA adherence.,Troubleshoot infrastructure (Windows servers, VMware/Hyper-V, Active Directory, DNS/DHCP, file/print, time sync) and escalate as needed.,Execute approved GxP changes, patches, and maintenance under formal change control with validated documentation.,Implement, maintain, and administer end-user computing devices (laptops, mobile phones, etc.) including OS, MS Office Suite, third-party applications, and hardware issues.,Troubleshoot, repair, and configure Apple iOS devices, laptops, imaging, data wiping, and asset control.,Deliver a high-quality, customer-centric experience when working with end users.,Partner with Automation, Plant/Lab Engineering, QC/QA, and Digital Core teams to restore service rapidly, schedule maintenance windows, and communicate outages.
Ideal Candidate
Technically versatile IT/OT Systems Engineer.,Ability to operate autonomously across complex systems and engage proactively with both local and global teams.,Highly skilled engineer who thrives at the intersection of IT and OT, switching between systems-level problem-solving and on-the-ground operational support.,Technically adept professional who thrives in complex, regulated environments.,Experience in IT/OT systems and a passion for problem-solving in high-pressure environments.
Hard Skills
Soft Skills
Benefits
Moderna provides comprehensive support for its employees and their families. While a specific list of benefits is not publicly available, the company emphasizes its commitment to the well-being of its team. Benefits include paid time off for volunteering and support for community career development.
Special Commitments
Adherence to GxP/GMP standards, Operating in regulated environments
About the Company
Moderna, Inc.
Moderna is a biotechnology company pioneering a new class of medicines made of messenger RNA (mRNA). The company's platform builds on continuous advances in basic and applied mRNA science, delivery technology and manufacturing, and has allowed the development of therapeutics and vaccines for infectious diseases, immuno-oncology, rare diseases, cardiovascular diseases and autoimmune diseases.
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