Gestionnaire de Produit Salesforce
Description
As a Salesforce Product Manager, you will play a strategic role in the governance, evolution, and optimization of iA's Salesforce ecosystem. You will be responsible for defining the vision, ensuring solution consistency, and maximizing business value by orchestrating initiatives related to various Salesforce platforms (Financial Services Cloud, Experience Cloud, Data Cloud, Marketing Cloud, etc.). This role offers an opportunity to showcase your skills and potential within a supportive and reliable company that values human development, collaboration, and innovation.
What We're Looking For
Supervise the functional evolution of the Salesforce ecosystem and define the Target State in collaboration with enterprise architects.,Implement and operationalize the GCX Design Authority.,Define standards, guidelines, and approval processes for Salesforce application evolution.,Participate in governance and accountability instances (QBR Salesforce, Initiative Review, Design Authority).,Work closely with Business Product Owners and support them in Salesforce initiatives.,Organize communities of practice and exchange meetings.,Standardize processes and tools for the Salesforce development lifecycle.,Monthly monitoring of chargebacks and tracking of Order Forms.,Review invoices and orchestrate transfers/purchases (Swap).,Monitor KPIs (monthly savings) and manage limits/prices.,Perform market watch (Dreamforce, Gartner, Salesforce trends).,Centralize global indicators (KPI, ROI, adoption, POC).,Disseminate release notes, publications, and Salesforce articles.,Support sectors during POC/Discovery phases.,Define and manage skills development plans.,Define the global vision of the Salesforce roadmap, including future intentions (AI playbook, Vision Board).,Evaluate and integrate new products (e.g., Data Cloud).,Participate in managing requests from sectors.,Establish and maintain effective communications with stakeholders.,Ensure consistency in the implementation of the Salesforce Hub.
Ideal Candidate
In-depth knowledge of Salesforce solutions (Financial Services Cloud, Experience Cloud, Data Cloud, Marketing Cloud), including Salesforce certifications.,Good understanding of agile frameworks (Scrum, SAFe, Kanban).,SAFe Product Owner certification (asset).
Hard Skills
Soft Skills
Benefits
Special Commitments
Must communicate daily with English-speaking clients across Canada via email and calls.
Also Available At
About the Company
iA Financial Group
iA Financial Group is one of the largest insurance and wealth management groups in Canada, also operating in the United States. Founded in 1892, it offers a comprehensive range of life and health insurance, savings and retirement plans, mutual funds, and securities to protect the financial wellbeing of its clients.
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