Lightspeed Commerce Inc. is seeking a Full Cycle Account Executive based in London to drive new business growth across the EMEA region. This role involves managing the complete sales process, from prospecting to closing deals with high-value clients in the Hospitality industry. The successful candidate will act as a trusted advisor, identifying client challenges, proposing tailored Lightspeed solutions, and building long-term partnerships to fuel revenue growth.
Make a high volume of outbound sales calls to acquire customers, grow pipelines, and develop business opportunities.,Understand prospective clients’ business challenges and align Lightspeed’s solutions to deliver measurable value and impact.,Build and maintain long-term client relationships, providing exceptional service throughout the full sales cycle.,Negotiate and close deals with professionalism, contributing directly to revenue growth.,Collaborate with teams across Marketing, Product, and Operations to ensure a seamless and consistent customer experience.,Consistently achieve or exceed monthly and quarterly sales targets in a fast-paced, results-driven environment.,Keep CRM (e.g., Salesforce) updated with accurate sales activity, ensuring clear pipeline visibility and reliable forecasting.,Stay informed on hospitality and retail tech trends, competitor offerings, and evolving customer needs to refine outreach and strategy.,Contribute as part of the wider team to achieve organizational objectives.
Experience in outbound, customer-facing sales, ideally within SaaS, POS, retail, hospitality, or broader technology sectors.,Proven success managing 360° sales cycles, from prospecting and cold calling to closing complex deals and overcoming objections.,Strong consultative sales approach, with the ability to identify customer pain points and demonstrate clear ROI through tailored solutions.,Knowledge of SaaS sales and the operational needs of retail and hospitality businesses; direct industry experience is a plus.,Proficient in using CRM tools like Salesforce to manage pipeline, forecast accurately, and track all sales activity.,Highly organized and self-motivated, capable of managing multiple priorities in a fast-paced, target-driven environment.,Natural relationship-builder, with excellent communication and interpersonal skills to nurture client trust and loyalty.,Collaborative and solution-focused, with a strategic mindset and the resilience to navigate challenges and drive results.
Lightspeed is a leading provider of cloud-based commerce platforms that unify online and physical operations for retail, hospitality, and golf businesses. Founded in 2005, the company helps independent merchants in over 100 countries simplify their operations, accept payments, and scale their growth through a single, powerful platform.
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