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Description

Bell Canada is seeking a Fraud & Control Detection Specialist to join its Anti-Fraud team. The role involves supporting case development, analyzing fraud risks, and collaborating with business units to identify and respond to emerging fraud patterns. The specialist will work to strengthen Bell's fraud control framework, improve control effectiveness, and reduce financial risk while maintaining customer experience. This position focuses on leveraging advanced analytics, AI-driven detection, and real-time controls to prevent fraud and enhance enterprise-wide security practices.

What We're Looking For

Enhance fraud detection by developing, tuning, and testing AI and automation based use cases.,Build clear, well-structured investigative files by collecting multisource evidence, analyzing data, and documenting findings.,Identify high-risk behaviours through trend analysis, anomaly detection, red-flag monitoring, and pattern recognition.,Work with Investigators to validate facts, refine case narratives, and support recommendations.,Partner with cross-functional teams to identify control gaps, uncover process vulnerabilities, and escalate emerging risks.,Analyze system activity and logs to detect behavioural deviations, policy breaches, or indicators of misconduct.,Maintain accurate, audit-ready documentation of investigative steps, analysis methods, and conclusions.,Drive continuous improvement by identifying weaknesses, recommending mitigation strategies, and contributing insights on fraud trends and risks.

Ideal Candidate

Strong analytical, critical thinking, and problem-solving skills with high attention to detail.,Ability to interpret structured and unstructured data, recognize behavioural patterns, and detect anomalies.,Excellent documentation skills, including concise case summaries, evidence write-ups, and investigative notes.,Strong communication and stakeholder management abilities.,Integrity, sound judgment, and professionalism in handling sensitive information.,Working knowledge of SAP, Excel, and O365, with capability in data manipulation and reporting.,Experience in investigations, case management, audit, compliance, or fraud analysis (preferred).,Comfort working with incomplete data and ambiguity (preferred).,Understanding of internal controls, governance, and risk management (preferred).,Familiarity with fraud detection systems, case management tools, or analytics platforms (preferred).

Hard Skills

SAP
Excel
O365
AI
automation
data manipulation
reporting
fraud detection systems
case management tools
analytics platforms

Soft Skills

Analytical thinking
critical thinking
problem-solving
attention to detail
data interpretation
pattern recognition
anomaly detection
documentation
communication
stakeholder management
integrity
sound judgment
professionalism
adaptability (working with incomplete data, ambiguity)
continuous improvement

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on Bell services
Exclusive offers from partners

Special Commitments

Must be based in Canada and report to a Bell office for a minimum of 3 days a week for hybrid work arrangements.

Also Available At

About the Company

B

Bell Canada

Bell Canada is the country's largest communications company, providing consumers and businesses with solutions for all their communications needs. The company offers a wide range of services including high-speed fibre internet, 5G wireless networks, digital TV, and enterprise-level AI and cloud solutions. Bell is committed to connecting Canadians from coast to coast while fostering innovation through significant infrastructure investments.

Innovative
Inclusive
Fast-paced
Customer-centric
Community-oriented
View all jobs at Bell Canada

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