Aritzia is expanding its Retail Service team, offering a unique opportunity to provide exceptional client service. The Service Advisor will deliver premium experiences by actively engaging with clients, maintaining store aesthetics, and efficiently managing service counter operations to create memorable moments. This role involves processing transactions, handling client services, and upholding high organizational standards. It offers significant growth potential within Aritzia's retail environment.
Deliver extraordinary experiences and create meaningful moments at the Service Counter.,Match Clients with products and direct them to the appropriate Service Counter.,Carefully prepare and package products for an Everyday Luxury unboxing experience.,Efficiently and accurately process transactions while ensuring a world-class client experience.,Accurately and efficiently manage the end-to-end service process, including notifying clients of incoming services, auditing services, and proactively resolving issues.,Support service counter operations, including managing client lines and ensuring product returns to the sales floor.
Proven skills, education, and/or applicable certifications.,Previous experience operating a point-of-sale system is an asset.,A commitment to learn and apply Aritzia's Values, Business and People Leadership principles.,The ability to collaborate fluently with cross-functional partners.,A commitment to quality and investing in results that add value to the business.,An understanding and a passion for the industry in which we operate.,An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences.
Aritzia is a vertically integrated design house with an innovative global platform, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. The company focuses on good design, quality materials, and timeless style with the well-being of its people and the planet in mind. Founded in 1984 in Vancouver, Canada, Aritzia creates and curates beautiful and beautifully made products, cultivates aspirational environments, offers engaging service, and connects through captivating communications, all under the concept of 'Everyday Luxury'.
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