This role is for a Banking Centre position within the Personal and Business Banking Team, focusing on assisting clients with their daily banking needs, including transactions, answering questions, and connecting them with appropriate team members. The role emphasizes delivering a strong client experience through engagement, problem-solving, and leveraging technology like mobile banking applications.
Help clients manage their accounts and products,Focus on the client experience and make interactions meaningful,Connect clients to the right CIBC team members to help them reach their goals,Listen, ask questions, and put yourself in the client's shoes to solve problems,Take accountability for client issues,Become a technology expert and introduce clients to mobile banking applications,Flexible to work banking centre hours, which may include evenings and weekends,Flexible to work at multiple banking centres within a reasonable travel distance
Legally eligible to work at the specified location(s) and, where applicable, possess a valid work or study permit.
37.5 hours/week, with potential for evenings and weekends.
Must be flexible to work banking centre hours including evenings and weekends. Requires flexibility to work at multiple banking centres within a reasonable travel distance.
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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