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Description

This role within the Personal and Business Banking team focuses on delivering exceptional client service in a dynamic banking centre. The representative will build strong client relationships, understand their financial and personal goals, and offer tailored products and solutions to support their financial success.

What We're Looking For

Meet with clients to understand priorities, provide financial advice, and develop forward-looking financial plans.,Utilize knowledge in cash management, credit, investment, and wealth protection.,Engage in marketing and outreach to build and deepen client relationships.,Grow professional network and collaborate with team members to connect clients with appropriate opportunities.,Become proficient in technology and educate clients on mobile banking applications.,Flexible to work banking centre hours, including evenings and weekends.,Flexible to work at multiple banking centres within a reasonable travel distance.

Ideal Candidate

Current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada)

Hard Skills

Client Service
Customer Experience (CX)
Digital Literacy
Financial Products
Goal Planning
Group Problem Solving
Outbound Calls
Regulatory Requirements
Results-Oriented

Soft Skills

Client-focused
Goal-oriented
Detail-oriented
Critical thinking
People-passionate
Relationship-building
Trustworthy
Teamwork
Accountability
Eager to learn

Work Hours

37.5 hours/week; may include evenings and weekends.

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers (social, points-based recognition program)

Special Commitments

Must be willing to work at multiple banking centres within a reasonable travel distance.,Must be willing to work banking centre hours, which may include evenings and weekends.

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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