Financial Services Representative (6 Month Contract/Secondment) - Regina, SK

Proactively reach out to clients to suggest new and existing financial services products.

Share knowledge of products and campaigns with clients through outbound calls.

Engage in meaningful conversations to understand client financial needs.

Provide information and resolutions to client issues quickly.

Ability to work independently as an Agent@Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.

Wired Internet connection (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps.

Focus on each client experience and connect on a personal level.

Listen, ask questions, and empathize to find the right solutions.

Proactively suggest financial solutions to help clients achieve their goals.

Be an expert in CIBC's financial product offerings and stay updated.

Maintain an ongoing learning mindset.

Easily navigate and focus on multiple software applications and dual monitors.

Required to work from home (Agent@Home model). Must be able to attend primary CIBC location within two hours upon request (e.g., technology/service outages, Business Contingency Planning, team meetings, celebration, events, etc.). Requires a wired internet connection.