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Description

As a Financial Services Representative - Universal Banker within the Personal and Business Banking team at CIBC, you will proactively engage with clients to understand their personal and business financial needs. Your role involves advising them on suitable solutions, leveraging CIBC's mobile and online banking platforms, and developing forward-looking financial plans. You will also participate in marketing and outreach activities to build and deepen client relationships, grow your network, and ensure clients are connected to appropriate opportunities. Additionally, you will act as a technology expert, introducing clients to mobile banking applications to help them manage their finances more effectively. The role requires flexibility to work banking centre hours, including evenings and weekends, and to work at multiple banking centres within a reasonable travel distance.

What We're Looking For

Proactively engage with clients to understand personal and business priorities,Advise clients on solutions and provide forward-looking financial plans,Utilize knowledge of technology, cash management, credit, investment, and wealth protection,Participate in marketing and outreach activities to build and deepen client relationships,Grow network and ensure clients are connected to the right people and opportunities,Become a technology expert and introduce clients to mobile banking applications,Flexible to work banking centre hours, including evenings and weekends,Flexible to work at multiple banking centres within a reasonable travel distance,Demonstrate 1 year of experience in working with clients and achieving sales results

Ideal Candidate

Current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada),Prior banking experience in a similar capacity (asset)

Hard Skills

Client Service
Customer Experience (CX)
Digital Literacy
Financial Products
Goal Planning
Group Problem Solving
Outbound Calls
Regulatory Requirements
Results-Oriented

Soft Skills

Client engagement
Relationship building
Leveraging technology
Goal oriented
Detail-oriented
Critical thinking
Passionate about people
Curiosity
Trust
Teamwork
Accountability

Work Hours

37.5 hours/week

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers (social
points-based recognition program)
Purpose Day (paid day off for growth and development)

Special Commitments

Must be legally eligible to work at the specified location(s)

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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