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Description

The Financial Services Associate at CIBC will join the Personal and Business Banking Team, collaborating with Financial Advisors to support high-value clients and businesses in securing their financial futures. This role focuses on providing administrative and client support to foster business growth within the Imperial Service Team, building strong client relationships and contributing to their financial success.

What We're Looking For

Partner with Financial Advisors to assist clients with cash management, credit, investment, and wealth protection.,Address client inquiries and provide financial information.,Resolve client issues, taking accountability and collaborating with team members when necessary.,Prepare client files, schedule appointments, and manage schedules.,Improve team productivity and identify business opportunities.,Be legally eligible to work at the specified location(s).,May be required to complete attribute-based assessments and other skills tests (e.g., simulation, coding, French proficiency).

Hard Skills

Analytical Thinking
Business Growth
Client Issue Resolution
Client Service
Customer Experience (CX)
Financial Products
Post-Sales Support
Product Knowledge

Soft Skills

Client-first mindset
Purposeful engagement
Accountability
Empathy
Respect for diverse perspectives
Passion for people
Relationship-building
Teamwork
Curiosity
Continuous learning
Trust

Work Hours

37.5 hours/week

Benefits

Competitive salary
Incentive pay
Banking benefits
Comprehensive benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers (social, points-based recognition program)
Purpose Day (paid day off for growth and development)

Special Commitments

Flexible to work banking centre hours, which may include evenings and weekends.,Flexible to work at multiple banking centres within a reasonable travel distance.,Requires legal eligibility to work at the location(s) specified.

About the Company

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Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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