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Description

As a Financial Service Representative II at CIBC, you will be part of the Personal and Business Banking team, working in a dynamic Banking Centre. Your primary role will be to build strong relationships with clients, understand their financial goals, and provide personalized advice and solutions related to cash management, credit, investments, and wealth protection. You will engage in outreach activities, leverage technology to assist clients with mobile banking, and work collaboratively to ensure clients receive comprehensive support. This role emphasizes client engagement, relationship building, and utilizing technology to help clients achieve financial success. You will be expected to work on-site full-time and have flexibility for evenings, weekends, and working at multiple banking centers within a reasonable travel distance.

What We're Looking For

Meet with clients to understand personal and business priorities, advise on solutions, and provide forward-looking financial plans, leveraging knowledge of cash management, credit, investment, and wealth protection.,Engage in marketing and outreach activities to build and deepen client relationships and expand networks.,Introduce clients to mobile banking applications and assist them with managing their banking needs.,Flexibility to work banking centre hours, including evenings and weekends.,Flexibility to work at multiple banking centres within a reasonable travel distance.,Commitment to putting clients first and finding the right solutions.,Goal-oriented with a motivation to achieve goals and make a difference.,Strong attention to detail and critical thinking skills for decision-making.,Passion for people and building diverse relationships based on trust and authenticity.,Eagerness to learn and grow knowledge.

Ideal Candidate

Current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).,1 year experience in working with clients and achieving sales results.,Prior banking experience in a similar capacity is an asset.

Hard Skills

Client Service
Customer Experience (CX)
Digital Literacy
Financial Products
Goal Planning
Outbound Calls
Regulatory Requirements

Soft Skills

Relationship Building
Communication
Problem Solving
Results-Oriented
Teamwork
Accountability
Adaptability
Critical Thinking
Interpersonal Skills

Work Hours

37.5 hours/week

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers (social, points-based recognition program)

Special Commitments

Must be flexible to work banking centre hours, including evenings and weekends.,Must be flexible to work at multiple banking centres within a reasonable travel distance.

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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