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Full-Time
On-Site

Financial Service Representative - Place Portobello, Brossard

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Description

As a Financial Services Representative at CIBC, you will be part of the Personal and Business Banking team, working in a dynamic Banking Centre. Your primary role will be to build and maintain strong relationships with clients, understand their financial goals, and provide tailored services and solutions, including cash management, credit, investments, and wealth protection. You will engage in outreach activities, leverage technology to assist clients with mobile banking, and contribute to their financial success by connecting them with appropriate resources and opportunities.

What We're Looking For

Foster key relationships with clients, understanding their financial and personal goals.,Provide informative and tailored service and recommend appropriate products and solutions.,Advise clients on solutions and develop forward-looking financial plans using knowledge of cash management, credit, investment, and wealth protection.,Engage in marketing and outreach activities to build and deepen client relationships.,Work collaboratively with the team to ensure clients are connected to the right people and opportunities.,Become proficient in technology and introduce clients to mobile banking applications.,Meet client engagement goals.,Be flexible to work banking centre hours, including evenings and weekends.,Be flexible to work at multiple banking centres within a reasonable travel distance.

Ideal Candidate

Current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).

Hard Skills

Client Service
Customer Experience (CX)
Digital Literacy
Financial Products
Goal Planning
Group Problem Solving
Outbound Calls
Regulatory Requirements
Results-Oriented

Soft Skills

Client-focused
Goal-oriented
Detail-oriented
Critical Thinking
Relationship Building
Passionate about People
Respect
Authenticity
Continuous Learning
Teamwork
Accountability

Work Hours

37.5 hours/week (flexible, may include evenings and weekends)

Benefits

Competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
employee share purchase plan
vacation offering
wellbeing support
MomentMakers (social, points-based recognition program)

Special Commitments

Flexible to work banking centre hours (may include evenings and weekends).,Flexible to work at multiple banking centres within a reasonable travel distance.,Must be legally eligible to work at the specified location(s) and have a valid work or study permit if applicable.,May be asked to complete attribute-based assessments and other skills tests (e.g., simulation, coding, French proficiency).

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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