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Description

This role within the Personal and Business Banking Team, specifically Imperial Service, involves partnering with Financial Advisors to offer administrative and client support, drive business growth, and assist high-value clients and businesses in achieving their financial goals. The position emphasizes building strong client relationships and contributing to their financial success, aligning with CIBC's core values of trust, teamwork, and accountability.

What We're Looking For

Leverage knowledge of cash management, credit, investment, and wealth protection to address client inquiries and provide information.,Collaborate with Financial Advisors to guide clients toward their financial objectives.,Act as an owner by taking responsibility for client issues and knowing when to escalate for solutions.,Manage client files, schedule appointments, and maintain calendars efficiently.,Contribute to team productivity and proactively identify new business opportunities.

Hard Skills

Bank Compliance
Communication
Customer Service
Digital Literacy
Financial Processing
Financial Products
Online Banking
Organizational Efficiency

Soft Skills

Client engagement
Problem solving
Organizational skills
Client-first mindset
Purposeful engagement
Accountability
Empathy
Respect for different perspectives
Passion for people
Relationship-oriented
Teamwork
Curiosity
Trust
Accountability

Work Hours

37.5 hours/week

Benefits

Competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers (social
points-based recognition program)
Purpose Day (paid day off for growth and development).

Special Commitments

Must be flexible to work banking center hours including evenings and weekends, flexible to work at multiple banking centers within a reasonable travel distance, must be legally eligible to work at the specified location(s) and, where applicable, must have a valid work or study permit.

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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