The Financial Advisor Support Specialist (FASS) primarily supports Financial Advisors and their clients in the mass affluent segment. The role focuses on providing administrative and service assistance, ensuring a superior client experience through thorough onboarding, handling financial transactions, and maintaining strict compliance with all relevant regulations, policies, and procedures.
Serve as the primary administrative and service support for Financial Advisors and their clients in the mass affluent segment.,Ensure all new clients receive a comprehensive onboarding experience, including thorough discovery and completion of client profiling documents.,Handle financial transactions, including collection, maintenance, re-investment, disbursement of funds, and account transfers.,Execute duties in compliance with all regulations, policies, and procedures (e.g., OCC, SEC, FINRA, SRO).,Adhere to TD Wealth AML/ATF Policies and Procedures and implement TD's Customer Identification Program (CIP).,Attain all Continuing Education requirements.,Deliver operational excellence and complete all applicable specialized training.,Work independently with minimal supervision.,Assist assigned team members with account administration, retention, and specialized services.,Maintain various databases and computer systems by entering transactional and other data, updating information, and ensuring data accuracy; create reports as required.,Provide consistent and accurate administrative support, including filing, report generation, presentation material, written proposals, and spreadsheet reporting.,Manage and promptly respond to all incoming inquiries and requests for information.
Associate degree and/or bachelor's degree preferred or relevant experience.,Related experience, preferably in the financial industry.,Minimum of SIE & Series 99 registration is required, or the ability to obtain it within the Licensing & Registration Schedule.,Knowledge of investments, banking, and credit products preferred.,Experience in professional services and with working with affluent clients is required.,Proficiency in MS Word, Excel, PowerPoint, and Contact Management databases is essential.
Associate's Degree or Bachelor's Degree preferred
40 hours/week
Must be willing to obtain SIE & Series 99 registration.
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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