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Description

The Expert Banking Advisor at RBC focuses on building and nurturing client relationships, providing expert financial advice across personal and small business banking, investments, and credit. This role involves proactive client engagement, collaborating with RBC partners to meet financial goals, and championing digital solutions to enhance the client experience.

What We're Looking For

Consistently demonstrate empathy and kindness in client and colleague interactions.,Communicate effectively to understand client needs and deliver appropriate solutions.,Utilize RBC's ecosystem of partners to meet comprehensive client financial needs.,Provide professional advice and education on complex credit and investments.,Promote digital enablement and self-serve options for clients.,Leverage technology for both virtual and in-person client engagement.,Implement strategies to acquire and retain clients in the local community.,Collaborate with financial planning, retirement, mortgage, and business banking experts.

Ideal Candidate

Valid Mutual Funds accreditation (Investment Funds in Canada or Canadian Securities Course).,Quebec Certificate of Achievement – Personal Finance (Fundamentals of Personal Finance – Quebec, Investment and Taxation Fundamentals – Quebec, Insurance and Retirement – Quebec).,1-2 years of proven sales experience in the financial services industry, specifically handling credit and investments.,Demonstrated ability to build and maintain long-term client relationships.,Digital literacy across various devices (smartphones, tablets, laptops).

Minimum Education

Certificate of Achievement, Mutual Funds accreditation

Hard Skills

Sales
Credit
Investments
Digital literacy
Mutual Funds accreditation
Personal Finance (Quebec certificate)

Soft Skills

Client Centricity
Communication
Critical Thinking
Curious Mindset
Empathy
Kindness
Relationship building

Work Hours

37.5 hours/week

Benefits

Comprehensive Total Rewards Program (bonuses
flexible benefits)
Competitive compensation
World-class training program in financial services
Excellent career development
Access to diverse job opportunities
Supportive leaders (coaching/managing)
Dynamic/collaborative/progressive/high-performing team

Special Commitments

Must be willing to travel or work from any RBC branch location listed in the job posting.

Also Available At

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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