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Description

This role involves providing comprehensive administrative and executive assistance to the Group Head of Technology and Operations. Responsibilities include managing calendars, coordinating meetings and travel arrangements, monitoring inboxes, processing expense reports, and supporting overall senior management team objectives and employee engagement initiatives.

What We're Looking For

Act as the key contact for the executive.,Manage and maintain calendars, coordinate meetings, conferences, and travel arrangements for the Executive.,Monitor an inbox to help manage meeting proposals, action items, and address and delegate inquiries.,Support to organize meetings, video and in-person meetings (book meeting location and equipment resources).,Set up and coordinate business planning sessions, townhalls, staff meetings, management meetings, bi-weekly management team meetings and one-on-one's with direct reports.,As required, follow up on any agenda items or deliverables including coordination with facilitator and presenters to deliver materials in a timely manner.,Support the overall objectives of the senior management team with the coordination of meeting planning and materials.,Coordinate travel and hotel arrangements for the team, as needed.,Process monthly expense reports and maintain Vacation Schedule and up-to-date records for the executive and their direct reports within Workday.,Validate expense reports prior to Group Head's approval, as required.,Work closely with other executive assistants in the organization to effectively plan meetings, events and manage calendar series.,Provide administrative back-up to other executive assistants during vacation and other absences.,Support the Group Head in activities to drive deeper employee engagement.,Prepare presentation materials and meeting agendas, as required.,Ensure relevant information is accessible, assembled and prepared for meetings.

Ideal Candidate

Solid knowledge of relevant RBC policies and procedures (e.g. vacation and absence management; expense guidelines; travel policy).

Hard Skills

Microsoft Word
PowerPoint
Excel
Outlook
Presentation Software
Word Processing Software
Calendar Management
Data Gathering Analysis

Soft Skills

Strong interpersonal and diplomacy skills
Comfort in dealing with individuals across all levels of the organization
Ability to thrive in a collaborative environment
Strong capability to prioritize activities
Ability to work in a fast-paced environment
Adaptability
Ability to work efficiently and accurately with minimal supervision
Strong organizational skills
Time Management
Confidentiality
Interpersonal Relationships
Office Administration

Work Hours

37.5 hours/week

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Opportunities to take on progressively greater accountabilities.

Also Available At

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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