Engineer II, Manufacturing Execution Systems
Description
This role supports Moderna's manufacturing digital systems by providing day-to-day user support, implementing changes, and driving continuous improvements. The Engineer will troubleshoot incidents, coach users on best practices, and ensure smooth production in a GMP environment. It offers exposure to various biopharmaceutical processes (plasmid, drug substance, drug product, individualized therapies) and manufacturing digital technologies like Syncade, Apprentice Tempo, Aveva SCADA Platform, DeltaV, Aveva PI System, and Wonderware. The role also involves mentoring junior engineers and fostering a strong support culture.
What We're Looking For
Serve as the first point of contact for shop-floor users; troubleshoot, resolve, and document issues for Apprentice Tempo, Syncade, DeltaV, Aveva SCADA Platform, Aveva PI, and BMS.,Perform structured troubleshooting across application, configuration, and basic infrastructure layers; escalate effectively when needed.,Coordinate with Operations, Quality, and IT to restore service quickly and minimize production impact.,Maintain and improve support knowledge (runbooks, KB articles, SOPs) and provide targeted user coaching.,Execute standard change-control activities (e.g., minor configuration updates, record corrections, documentation) in alignment with GxP and data-integrity expectations.,Monitor system health and alerts; identify patterns and propose corrective and preventive actions (CAPAs) or continuous improvement suggestions.,Participate in planned maintenance windows for support validation and post-maintenance checks.,Contribute to compliance activities (deviations, investigations, periodic reviews) from a systems-support perspective.,Mentor junior team members through shadowing, ticket reviews, and feedback on documentation; support onboarding and skills development.
Ideal Candidate
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Minimum Education
Bachelor's Degree
Hard Skills
Soft Skills
Work Hours
Ability to work first, second, or third shifts to support 24/7 operation
Benefits
Special Commitments
Site-based, requiring full-time presence at Moderna's site.,Ability to work first, second, or third shifts to support 24/7 operation.,Must hold US work authorization and be able to maintain status without future sponsorship.,Eligible individuals must qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) due to U.S. export control laws.
About the Company
Moderna, Inc.
Moderna is a biotechnology company pioneering a new class of medicines made of messenger RNA (mRNA). The company's platform builds on continuous advances in basic and applied mRNA science, delivery technology and manufacturing, and has allowed the development of therapeutics and vaccines for infectious diseases, immuno-oncology, rare diseases, cardiovascular diseases and autoimmune diseases.
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