This role involves leading engagement for the Enterprise Data Management Office (EDMO) in a fast-paced, shared services environment. The successful candidate will drive operational excellence, strategic communications, and stakeholder engagement across all data management communities within the bank. The position requires a strategic thinker who can pivot quickly to evolving priorities while maintaining clarity and stakeholder confidence. It also focuses on shaping the engagement strategy to drive cultural change, enable alignment among data management stakeholders, and ensure the success of EDMO initiatives through disciplined execution and clear communication.
Key responsibilities include developing and executing an enterprise-wide engagement strategy for data management stakeholders (Data Owners, Data Stewards, Business Asset Owners, Technology Asset Owners, Output Owners). The role also involves monitoring engagement levels, identifying gaps, and deploying targeted initiatives to strengthen participation and collaboration. Other responsibilities include owning and managing all EDMO communications (newsletters, EDMO Hub content, email campaigns, executive updates, stakeholder messaging), building strong relationships across Business Segments and Corporate Functions, serving as the primary liaison for engagement initiatives, planning and coordinating engagement activities (kick-offs, surveys, workshops, drop-in support sessions, internal town halls and events), tracking progress, reporting on engagement metrics, and acting as the primary administrator for the EDMO Hub (managing posting process, content architecture, approvals, and governance).
An undergraduate degree or technical certification is required, with a graduate degree preferred. Candidates should have 7+ years of experience in stakeholder engagement, communications, program or portfolio management within a large enterprise. Essential qualifications include strong strategic planning and execution discipline, the ability to pivot quickly in a fast-paced environment, outstanding written and verbal communication skills, familiarity with data governance and enterprise change management practices, and excellent technical proficiency with collaboration and content tools (e.g., SharePoint, Power BI, Teams). Preferred skills include experience in financial services/banking, strong team collaboration, proven expertise in expectation setting and stakeholder management across shared services/multi-team environments, comfort managing competing priorities and deadlines under pressure, and experience leading internal town halls, enterprise events, or community forums.
Undergraduate Degree
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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