Director, Cards Engagement (12-month Contract)

Build long-term strategic roadmap and set near-term direction to deepen client relationships and grow balances and purchase volume.,Optimize and manage core client engagement programs (Proactive Line Increase, Upgrades, Installments, Inactive Engagement) and the overall client life cycle.,Serve as the business lead, partnering with various internal groups (PM&CS, NBA, Marketing, Ops, Business Risk, Finance, Personal Banking) to identify opportunities, develop solutions, and implement end-to-end strategies.,Build market intelligence capabilities to understand the competitive landscape.,Establish robust reporting to monitor program effectiveness and deliver actionable analysis for decision-making.,Cultivate strong knowledge of the regulatory environment and ensure compliance.,Articulate rationale behind strategy effectively, using data and information to support it, and highlighting risks and opportunities.,Assess the value of various opportunities/requests and prioritize deliverables.

Ability to achieve results in complex, ambiguous, and constantly changing environments.,Analytically-minded with creative problem-solving skills to develop data-driven strategies.,Desire to challenge the status quo.,Proven client service orientation.,Passion for operational excellence / execution quality.

12-month contract opportunity to cover a parental leave.