Director - Trade Support

Supervise and coordinate Primary Dealer Trade Support activities for US Fixed Income trading.,Oversee pre-auction inventory reconciliation for US Treasuries and Agencies.,Support all major US Treasury and Agency auction types (order preparation, submission, post-auction reconciliation).,Update and maintain firm and client auction orders in the Federal Reserve's TAAP system.,Develop and refine standardized auction order templates.,Monitor trade capture, allocation, and settlement processes.,Identify and resolve trade exceptions and reconciliation breaks.,Act as a primary point of contact for front office, operations, technology, and external market utilities.,Drive process improvements and automation initiatives.,Prepare and deliver operational and management reports.,Participate in projects and system enhancements related to trade support, auction processes, and regulatory change.,Foster a culture of compliance and continuous improvement.,Support the onboarding and ongoing maintenance of client accounts and ensure accurate settlement information.,Lead pre-auction inventory reconciliation to validate firm holdings.,Oversee firm and client auction order preparation, template development, and submission in TAAP.,Reconcile awarded securities and allocations post-auction.,Monitor and address trade reconciliation breaks.,Maintain strong understanding of desk-related technologies.,Act as escalation point for operational issues, trade exceptions, and regulatory matters.,Collaborate with cross-functional teams for client onboarding, process enhancements, and technology upgrades.

7–12 years in Trade Support, Operations, or Middle Office for a US Primary Dealer, with direct experience in auction processes and systems (TAAP, Broadridge, Bloomberg TOMS, E-Confirm).,Bachelor's degree required; advanced degree or relevant certifications (e.g., Series 7, 63, 99) preferred.,Deep understanding of Fixed Income products, US Treasuries, Agencies, Repo, and related auction processes.,Advanced proficiency in trade capture, reconciliation, exception management, and order management systems; experience with process automation and data analytics is a plus.,Excellent verbal and written communication skills; able to interact effectively with all levels of the organization and external stakeholders.,Proven ability to provide direction, mentor colleagues, and drive results collaboratively.,Able to identify and resolve trade problems quickly and accurately, with a focus on continuous improvement.,Consistently acts with integrity, accountability, and a commitment to CIBC's values (trust, teamwork, and service).

Bachelor's Degree

Early start times (e.g., 6:30am) may be required. Role takes place on an open concept, fast-paced trade floor, which can be an active, high-stress environment.