Customer Operations Coordinator
Description
Joining the Supply Chain department, you will oversee the complete lifecycle of domestic customer orders. This role acts as the primary liaison between assigned clients and internal logistics teams, ensuring that order fulfillment is accurate, timely, and aligned with account management strategies.
What We're Looking For
Manage end-to-end domestic customer orders and inquiries,Build and maintain strong relationships with customers and Account Managers,Process manual and EDI orders using SAP,Monitor stock levels and track order status,Coordinate logistics with planners, inventory teams, and 3PL partners,Generate order confirmations, COAs, and performance reports,Ensure compliance with health and safety policies
Ideal Candidate
Prior experience in customer service or coordination roles,Background in supply chain is highly desirable,Must possess valid Australian working rights
Hard Skills
Soft Skills
Benefits
Special Commitments
Applicants must have Australian working rights at the time of applying
About the Company
Saputo Inc.
Saputo Inc. is a leading global dairy processor based in Montreal, Canada, known for producing and distributing a wide array of high-quality products including cheese, fluid milk, and dairy ingredients. Founded in 1954, it has grown into one of the top ten dairy processors in the world, with significant operations across Canada, the United States, Argentina, Australia, and the United Kingdom.
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