Customer Experience Lead
Description
The Customer Experience Lead will join Laura Canada, a family-owned fashion retailer, as a Team Leader. This role requires a passion for fashion and customer service to deliver a unique shopping experience. The company emphasizes employee development and career growth.
What We're Looking For
Act as a stylist to create personalized wardrobes for customers.,Develop and train the sales team on customer service, program promotion, product knowledge, and current trends.,Monitor sales targets and implement actions to improve store results.,Perform daily operational tasks including price changes, handling shipments/transfers, and maintaining store cleanliness.,Responsible for opening and closing the store as needed.
Ideal Candidate
Possess a strong passion for fashion and customer service.,Previous experience as a team leader or sales trainer.,Aspirations for a career in retail.,Demonstrated strong selling and customer service skills.
Hard Skills
Soft Skills
Benefits
Special Commitments
Must be able to open and close the store as required.
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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