Customer Experience Lead
Description
Laura Canada is seeking a Customer Experience Lead, a team leader passionate about fashion and customer service. This role involves providing a unique shopping experience, developing and training sales staff, monitoring sales targets, performing daily store operations, and opening/closing the store. The company, based in Laval, Quebec, is privately owned and focuses on employee and client experiences for its Laura and Melanie Lyne brands.
What We're Looking For
Act as a stylist to build personalized wardrobes for customers.
Develop and train the sales team on customer service, program promotion, product knowledge, and current trends.
Monitor sales targets and take action to influence store results.
Perform daily tasks such as changing prices, shipping orders/transfers, and keeping the store clean.
Open and close the store as required.
Ideal Candidate
Experience as a team leader or sales trainer.
Desire to develop a career in retail.
Hard Skills
Soft Skills
Benefits
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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