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Customer Experience Lead
Description
Laura Canada is looking for a Customer Experience Lead to act as a Team Leader, bringing passion for fashion and customer service to create a unique shopping experience. The role involves training the sales team, monitoring sales performance, performing daily operational tasks, and managing store opening and closing. The company emphasizes employee development and career growth.
What We're Looking For
Act as a stylist to build a personalized wardrobe for customers.
Develop and train the sales team on exemplary customer service, program promotion, product knowledge, and current trends.
Monitor sales targets frequently and take necessary actions to influence store results.
Perform daily tasks such as changing prices, shipping orders/transfers, and maintaining store cleanliness.
Open and close the store as required.
Ideal Candidate
Contagious passion for fashion and customer service
Experience as a team leader or sales trainer
Desire to develop a career in retail
Soft Skills
Benefits
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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