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Customer Experience Lead
Description
Laura Canada is seeking a passionate and proactive Customer Experience Lead to join their retail team. This role involves delivering exceptional customer service, acting as a stylist, training sales associates, monitoring sales targets, and performing daily store operations. The company is focused on employee development and career growth.
What We're Looking For
Act as a stylist to build a personalized wardrobe for customers.,Develop and train the sales team on exemplary customer service, program promotion, product knowledge, and current trends.,Monitor sales targets frequently and take actions to influence store results.,Perform daily tasks such as changing prices, shipping orders/transfers, and keeping the store clean.,Open and close the store as required.
Ideal Candidate
Contagious passion for fashion and customer service,Experience as a team leader or sales trainer,Desire to develop a career in retail,Strong selling and customer service skills
Soft Skills
Benefits
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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