Customer Experience Lead
Description
Laura Canada is looking for a Customer Experience Lead to join their team. This role involves leading and developing the sales team to provide excellent customer service and a unique shopping experience. The company values innovation and optimizing both employee and client experiences, aiming to help Canadian women look and feel their best.
What We're Looking For
Act as a stylist to build a personalized wardrobe for customers.,Develop and train the sales team on exemplary customer service, program promotion, product knowledge, and current trends.,Monitor sales targets and take action to influence store results.,Perform daily tasks such as changing prices, shipping orders/transfers, and maintaining store cleanliness.,Open and close the store as required.
Ideal Candidate
Experience as a team leader or sales trainer,Desire to develop a career in retail
Hard Skills
Soft Skills
Benefits
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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