Customer Experience Lead
Description
As a Team Leader, you will drive customer satisfaction through a passion for fashion and customer service. You will be part of a high-performing team, delivering memorable shopping experiences, and will benefit from the company's commitment to employee growth and career development.
What We're Looking For
Act as a stylist to create personalized wardrobes for customers.,Develop and train the sales team on exceptional customer service, various programs, product knowledge, and current fashion trends.,Frequently monitor sales targets and implement necessary actions to boost store performance.,Execute daily operational tasks including price changes, handling shipping/transfers, and maintaining store cleanliness.,Be responsible for opening and closing the store as required.
Ideal Candidate
Possess a contagious passion for fashion and customer service.,Have experience as a team leader or sales trainer.,Demonstrate a desire to build a career in retail.,Exhibit strong selling and customer service skills.
Hard Skills
Soft Skills
Benefits
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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