Customer Experience Lead (assistant store manager- fashion)
Description
Laura Canada is seeking a Customer Experience Lead, also acting as an assistant store manager, for their Laura and Melanie Lyne brands. This role involves providing an excellent customer experience through styling, developing the sales team, monitoring sales, and managing daily store operations. The company values innovation and employee growth.
What We're Looking For
Act as a stylist to build a personalized wardrobe for customers.
Develop and train the sales team on customer service, program promotion, product knowledge, and current trends.
Monitor sales targets and take action to influence store results.
Perform daily tasks such as changing prices, shipping orders/transfers, and maintaining store cleanliness.
Open and close the store as required.
Ideal Candidate
Contagious passion for fashion and customer service.
Experience as a team leader or sales trainer.
Desire to develop a career in retail.
Strong selling and customer service skills.
Hard Skills
Soft Skills
Benefits
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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