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Customer Experience Lead (assistant store manager- fashion)
Description
Laura Canada, a family-owned women's fashion retailer, is seeking a Customer Experience Lead (Assistant Store Manager). This role focuses on delivering exceptional customer service, acting as a stylist, and developing the sales team. Responsibilities include monitoring sales, managing daily store operations, and contributing to a positive shopping experience.
What We're Looking For
Act as a stylist to build personalized wardrobes for customers.
Develop and train the sales team on exemplary customer service, product knowledge, programs, and current trends.
Monitor sales targets and take actions to influence store results.
Perform daily tasks such as changing prices, shipping orders/transfers, and keeping the store clean.
Open and close the store as required.
Contagious passion for fashion and customer service.
Experience as a team leader or sales trainer.
Desire to develop a career in retail.
Strong selling and customer service skills.
Ideal Candidate
Experience as a team leader or sales trainer.
Soft Skills
Benefits
Special Commitments
Must be able to open and close the store as required.
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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