This role at TD Canada Trust involves building strong customer relationships by handling financial transactions, understanding customer needs, and providing advice on banking solutions. Responsibilities include resolving customer concerns, promoting banking products and services, and actively contributing to a positive team environment.
Process financial transactions (deposits, withdrawals, bill payments) following standardized operating procedures, industry regulations, and TD's Code of Conduct and Ethics.,Understand and determine customer needs to recommend appropriate banking solutions.,Respond to and resolve customer concerns, escalating non-standard activities when necessary.,Achieve assigned goals and business objectives by promoting banking solutions and completing processes accurately and timely.,Connect personally with customers to advise them clearly on banking solutions and processes.,Help build a positive, diverse, and equitable work environment through team effectiveness and personal performance development.,Assist the team by respecting coworkers, staying dedicated, and keeping everyone updated on routine activities.
High School diploma and/or 1+ years of relevant experience.,Undergraduate degree or equivalent is an asset.
High School diploma; Undergraduate degree is an asset
Must be willing to work in a fast-paced environment.,Requires exercising discretion in confidential matters.,Adherence to standardized operating procedures, industry regulations, and TD's Code of Conduct and Ethics.,Accommodations for interviews available upon request.
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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