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Description

This role at TD Canada Trust involves building strong customer relationships by handling financial transactions, understanding customer needs, and providing advice on banking solutions. Responsibilities include resolving customer concerns, promoting banking products and services, and actively contributing to a positive team environment.

What We're Looking For

Process financial transactions (deposits, withdrawals, bill payments) following standardized operating procedures, industry regulations, and TD's Code of Conduct and Ethics.,Understand and determine customer needs to recommend appropriate banking solutions.,Respond to and resolve customer concerns, escalating non-standard activities when necessary.,Achieve assigned goals and business objectives by promoting banking solutions and completing processes accurately and timely.,Connect personally with customers to advise them clearly on banking solutions and processes.,Help build a positive, diverse, and equitable work environment through team effectiveness and personal performance development.,Assist the team by respecting coworkers, staying dedicated, and keeping everyone updated on routine activities.

Ideal Candidate

High School diploma and/or 1+ years of relevant experience.,Undergraduate degree or equivalent is an asset.

Minimum Education

High School diploma; Undergraduate degree is an asset

Hard Skills

MS Office (Word, Excel, Outlook)
Internet usage
Processing financial transactions

Soft Skills

Administration
Organizational skills
Planning skills
Time management
Initiative
Accuracy
Detail-oriented
Dynamic communication
Customer experience skills
Ability to connect with diverse individuals (verbal and written)
Ability to handle multiple tasks and changing priorities
Understanding customer needs
Problem-solving
Team effectiveness
Respectful
Dedicated

Benefits

Fair and equitable compensation opportunities
Growth opportunities
Skill development
Regular career, development, and performance conversations with managers
Access to an online learning platform
Mentoring programs
Competitive benefits plan
Training and onboarding sessions
Support for work-life balance
Respectful workplace valuing diverse perspectives
Fair opportunities for career growth

Special Commitments

Must be willing to work in a fast-paced environment.,Requires exercising discretion in confidential matters.,Adherence to standardized operating procedures, industry regulations, and TD's Code of Conduct and Ethics.,Accommodations for interviews available upon request.

Also Available At

About the Company

T

The Toronto-Dominion Bank

The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.

Inclusive
Community-focused
Professional
Growth-oriented
Caring
View all jobs at The Toronto-Dominion Bank

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