Customer Experience Associate - Future Opportunities - Oakville/Milton

Process financial transactions accurately, including deposits, withdrawals, and bill payments.,Understand and determine customer needs to recommend appropriate banking solutions.,Respond to and resolve customer concerns, escalating non-standard issues when necessary.,Achieve assigned goals and business objectives by promoting banking solutions and completing processes efficiently.,Connect personally with customers to advise them clearly on banking solutions and processes.,Contribute to a positive, diverse, and equitable work environment, promoting team effectiveness and personal development.,Respect coworkers, stay dedicated, and keep the team updated on routine activities.,Deliver quality customer experiences and suggest operational improvements.,High School diploma and/or 1+ years of relevant experience.,Strong administration, organizational, planning, and time management skills.,Proficiency in MS Office (Word, Excel, Outlook) and internet usage.,Ability to exercise initiative, be accurate, detail-oriented, and manage multiple tasks and changing priorities.,Dynamic communication skills with established customer experience capabilities, able to interact calmly, courteously, and effectively both verbally and in writing.

Undergraduate degree or equivalent is an asset.

High School diploma