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Part-Time
On-Site

Customer Experience Associate - Future Opportunities - Montreal West - part-time

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Description

This role is part of a talent pool for future openings within the Montreal West/West Island region. The position focuses on providing excellent face-to-face customer service, executing financial transactions accurately, and proactively identifying opportunities to help customers with their banking needs through TD’s products and services.

What We're Looking For

Process various financial transactions such as deposits, withdrawals, and bill payments accurately,Identify and refer customers to appropriate internal partners based on their financial needs,Maintain a professional and welcoming environment in the branch,Ensure compliance with bank security, operational, and regulatory procedures,Support the branch team in meeting overall customer service and performance goals

Ideal Candidate

Prior experience in a customer service or retail environment,Comfortable using digital tools and technology,Ability to work in a fast-paced, high-volume environment,Legally eligible to work in Canada

Minimum Education

High School Diploma

Hard Skills

Cash Handling
Financial Transaction Processing
Digital Literacy
Compliance Management
Operational Risk Awareness

Soft Skills

Customer Service
Relationship Building
Active Listening
Problem-Solving
Effective Communication
Adaptability

Work Hours

Part-time (hours vary; including evenings and weekends)

Benefits

Competitive Pay
Comprehensive Training Programs
Employee Banking Benefits
Career Growth Opportunities
Pension Plan Options

Special Commitments

Must be available for flexible scheduling including weekends and late shifts; Bilingualism (English/French) is required for the Quebec region.

Also Available At

About the Company

T

The Toronto-Dominion Bank

The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.

Inclusive
Community-focused
Professional
Growth-oriented
Caring
View all jobs at The Toronto-Dominion Bank

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