Credit Specialist, Credit Services - Bilingual

Client engagement: Enhance customer experience, ensure clear, unambiguous communications based on solid knowledge and expertise.,Relationship building: Take personal ownership of customer issues, ensure complete resolution at the first point of contact, maintain a highly positive attitude.,Recommending solutions: Offer ideas to improve customer experience and working environments, maintain professional and personal credibility.,Product knowledge: Strengthen Customer Loyalty by matching customer needs to appropriate products and services.,Computer savvy: Easily navigate multiple software applications and dual monitors.,Client focus: Engage with purpose to find the right solutions, go the extra mile.,Driven to succeed: Motivated by accomplishing goals and delivering best to make an impact.,Adaptable and flexible: Adjust positively to change and new ways of completing tasks, demonstrate resiliency.,Excellent problem solving techniques: Ability to take ownership, define root cause, generate solutions, decide on a course of action, and be accountable.,Values: Bring real self to work, live by trust, teamwork, and accountability.

Extensive working experience in a credit-lending environment.,Fluent in French and English.

Required to be on-site on an occasional basis.,Required to be on-site the first 4 to 6 weeks from the start date for equipment and accesses.,Must be legally eligible to work at the specified location(s) and have a valid work or study permit.,May be asked to complete an attribute-based assessment and other skills tests (e.g., simulation, coding, French proficiency).,Artificial intelligence tools are used during the recruitment process.