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Full-Time
Hybrid

Conseiller(ère) expérience numérique

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Description

The Digital Experience Advisor will contribute to iA Financial Group's goal of leading the financial sector by optimally combining human and digital experiences. This role involves supporting digital evolution, collaborating with various teams in individual insurance, savings, and retirement, and defining and optimizing digital experiences for advisors. The advisor will be crucial in fostering an advisor- and client-centric culture.

What We're Looking For

Represent users and integrate advisor needs, ensuring their voice is heard.,Define and optimize digital advisor journeys.,Contribute to identifying MVP (Minimum Viable Product) digital solutions.,Monitor performance by contributing to the definition and tracking of key digital performance indicators.,Collaborate on planning and UX research, including semi-structured interviews, user tests, and surveys.,Conduct digital watch to stay informed about the latest trends and best practices.,Analyze and recommend solutions, ensuring a strong understanding of business issues and basing recommendations on data, feedback, market analyses, and emerging trends.,Support the digital strategist in sector-specific digital projects.

Ideal Candidate

Passion for digital.,Bachelor's degree in business administration, with a specialization in marketing, e-commerce, or another relevant discipline.,Minimum five (5) to eight (8) years of relevant experience.,Excellent knowledge of digital and experience in digital projects.,Excellent ability to understand and analyze data.,Knowledge of individual insurance and savings.,Strong communication and influence skills.,Autonomy, proactivity, and excellent teamwork ability.,Great rigor and attention to detail.,Intermediate knowledge of English for daily communication with internal and external partners.

Minimum Education

Bachelor's Degree

Hard Skills

Digital marketing
e-commerce
UX research
data analysis
project management
KPI tracking
individual insurance
individual savings

Soft Skills

Passion
curiosity
proactivity
analytical mind
communication
influence
autonomy
teamwork
rigor
attention to detail

Benefits

Flexible group insurance
Competitive pension plan
Stock purchase plan
Vacation and personal well-being and development days plan
Telemedicine
Employee and family assistance program
Ergonomic furniture program
Performance bonus
Discounts on iA products

Also Available At

About the Company

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iA Financial Group

iA Financial Group is one of the largest insurance and wealth management groups in Canada, also operating in the United States. Founded in 1892, it offers a comprehensive range of life and health insurance, savings and retirement plans, mutual funds, and securities to protect the financial wellbeing of its clients.

Purpose-led
Collaborative
Growth-oriented
Professional
Supportive
View all jobs at iA Financial Group

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