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Full-Time
On-Site

Conseiller(ère) en voyages

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Description

CAA-Québec is looking for an experienced travel advisor for their Trois-Rivières travel center. This full-time position (35 hours per week) involves advising and supporting travelers in a stimulating, human-centered, and team-oriented environment. The role requires availability on Thursday evenings until 8 PM on a rotational basis.

What We're Looking For

Analyze client needs and provide accurate and useful information for their travel projects.,Make reservations and purchases (packages, hotels, car rentals, and travel insurance).,Assist clients in choosing cruises departing from North America, ensuring a unique experience at CAA-Québec.

Ideal Candidate

Diploma in tourism and experience as a travel advisor.,Travel advisor certificate from the Office de la protection du consommateur, or ability to obtain it.,Knowledge of ticketing systems: Sabre, PC Voyages, and SIREV (an asset).,Professionalism, attention to client needs, and a desire to provide quality service.

Minimum Education

Diploma in Tourism

Hard Skills

Sabre
PC Voyages
SIREV (asset)

Soft Skills

Professionalism
Client Needs Attention
Quality Service

Work Hours

35 hours/week

Benefits

Comprehensive group insurance
Retirement plan (2% to 6% matching contributions)
Employee and family assistance program
Administrative and team support for all travel-related needs
Free CAA-Québec membership card
Various discounts in travel centers, for insurance, and with partners

Special Commitments

Available to work Thursday evenings (on rotation) until 8 PM.

About the Company

C

CAA-Québec

CAA-Québec is a non-profit organization that provides high-quality services in automotive, travel, home, and insurance sectors. With over 1.1 million members, the organization is committed to ensuring peace of mind through human-centric assistance and reliable expertise. Since its founding in 1904, it has become a staple of security and support for Quebecers on the road and at home.

Supportive
Empathetic
Team-oriented
Trustworthy
Service-focused
View all jobs at CAA-Québec

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