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Full-Time
On-Site

Conseiller(ère) en voyages

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Description

CAA-Québec is seeking a Travel Advisor for their Québec (Lebourgneuf) travel center. The role involves analyzing client needs, providing travel information, making reservations for packages, hotels, car rentals, and travel insurance, and assisting clients with North American cruise choices to ensure a unique CAA-Québec experience. This is a full-time, 35-hour per week position in a stimulating, human-centered, and team-oriented environment.

What We're Looking For

Analyze client needs and provide accurate and useful travel information,Make reservations and purchases (packages, hotels, car rentals, and travel insurance),Assist clients with North American cruise choices,Available to work Thursday evenings (on rotation) until 8 PM and Saturdays (on rotation)

Ideal Candidate

Diploma in tourism or experience as a travel advisor,Travel advisor certificate from the Office de la protection du consommateur, or ability to obtain it,Professionalism, attention to client needs, and a desire to provide quality service

Minimum Education

Diploma in tourism

Hard Skills

Sabre
PC Voyages
SIREV (an asset)

Soft Skills

Professionalism
attention to client needs
quality service orientation

Work Hours

35 hours/week, available Thursday evenings (on rotation) until 8 PM and Saturdays (on rotation)

Benefits

Comprehensive group insurance
Pension plan (2-6% employer match)
Employee and family assistance program
Administrative and team support
Free CAA-Québec membership card
Various discounts at travel centers, for insurance, and with partners

Special Commitments

Available to work Thursday evenings (on rotation) until 8 PM and Saturdays (on rotation)

About the Company

C

CAA-Québec

CAA-Québec is a non-profit organization that provides high-quality services in automotive, travel, home, and insurance sectors. With over 1.1 million members, the organization is committed to ensuring peace of mind through human-centric assistance and reliable expertise. Since its founding in 1904, it has become a staple of security and support for Quebecers on the road and at home.

Supportive
Empathetic
Team-oriented
Trustworthy
Service-focused
View all jobs at CAA-Québec

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