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Full-Time
On-Site

Conseiller(ère) en voyages

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Description

CAA-Québec is seeking a passionate and customer-focused Travel Advisor for their Pointe-Claire travel center. The role involves advising and supporting travelers, analyzing their needs, providing accurate information, making reservations (packages, hotels, car rentals, travel insurance), and assisting with cruise selections to ensure a unique experience. It offers a stimulating work environment focused on human connection and teamwork.

What We're Looking For

Analyze client needs and provide accurate and useful travel information.,Make reservations and purchases (packages, hotels, car rentals, and travel insurance).,Assist clients in choosing cruises departing from North America, ensuring a unique CAA-Québec experience.

Ideal Candidate

Diploma in tourism and experience as a travel advisor.,Travel advisor certificate from the Office de la protection du consommateur, or ability to obtain it.

Minimum Education

Diploma in Tourism

Hard Skills

Sabre (an asset)
PC Voyages (an asset)
SIREV (an asset)

Soft Skills

Professionalism
Attention to client needs
Commitment to providing quality service

Work Hours

35 hours/week

Benefits

Comprehensive group insurance
Pension plan (employer matches contributions between 2% and 6%)
Employee and family assistance program
Administrative and team support for travel
Free CAA-Québec membership card
Various discounts in travel centers, for insurance, and with partners

Special Commitments

Must be available to work Thursday evenings until 8 PM.

About the Company

C

CAA-Québec

CAA-Québec is a non-profit organization that provides high-quality services in automotive, travel, home, and insurance sectors. With over 1.1 million members, the organization is committed to ensuring peace of mind through human-centric assistance and reliable expertise. Since its founding in 1904, it has become a staple of security and support for Quebecers on the road and at home.

Supportive
Empathetic
Team-oriented
Trustworthy
Service-focused
View all jobs at CAA-Québec

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