Join Aritzia's Concierge team as a Seasonal Advisor, playing a crucial role in client experience. This position involves providing engaging service, exceptional selling, and styling expertise across various channels like Live Chat, Phone, and Email. The role offers the opportunity to launch a career in fashion with a focus on delivering world-class client service and achieving performance targets.
Deliver world-class client service across all channels including Live Chat, Phone, and Email.,Sell clothes and earn client confidence through unparalleled styling expertise.,Resolve client inquiries efficiently, ensuring the highest levels of satisfaction.,Meet and exceed established performance targets.,Ability to start throughout April and May.,Ability to work 30 hours per week for mandatory training in your first two weeks.,Training is typically scheduled Monday to Friday from 8:00 AM – 2:00 PM EST or 2:30 PM – 8:30 PM EST.,Ability to work shifts within operating hours of 9:00 AM - 9:00 PM EST (including evenings and weekends).,No extended time off from May through July during peak sales events.
Passion for providing world-class client service and building long-lasting client relationships.,Aspirational sense of individual style.,Desire to thrive on a high-performance team.,Commitment to learn and apply Aritzia's values and standards.,Ability to communicate effectively in English (written and verbal).,Aptitude for learning and navigating diverse technology systems.,Retail, contact centre, customer service or hospitality experience is considered an asset.
Approximately 30 hours/week for training; shifts within 9:00 AM - 9:00 PM EST, including evenings and weekends.
Must be available to work shifts within operating hours (9 AM - 9 PM EST, including evenings and weekends). No extended time off required from May through July.
Aritzia is a vertically integrated design house with an innovative global platform, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. The company focuses on good design, quality materials, and timeless style with the well-being of its people and the planet in mind. Founded in 1984 in Vancouver, Canada, Aritzia creates and curates beautiful and beautifully made products, cultivates aspirational environments, offers engaging service, and connects through captivating communications, all under the concept of 'Everyday Luxury'.
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