Concierge – Seasonal Advisor
Description
Aritzia Inc. is hiring Seasonal Advisors for their Concierge Centre in Vancouver, BC, to start in April/May 2026. This role is more than a customer care position, focusing on delivering an Everyday Luxury experience to clients by providing engaging service, exceptional selling, and styling expertise. It offers an opportunity to launch a long-term career in fashion within a dynamic and high-performing team. Successful applicants will undergo comprehensive onboarding and may have opportunities for permanent roles or seasonal returns.
What We're Looking For
Deliver world-class client service across all channels including Live Chat, Phone, and Email.,Sell clothes and build client confidence through unparalleled styling expertise.,Resolve client inquiries efficiently, ensuring the highest levels of satisfaction.,Meet and exceed established performance targets.
Ideal Candidate
Passion for providing world-class client service and building long-lasting client relationships.,An aspirational sense of individual style.,Desire to thrive on a high-performance team.,Commitment to learn and apply Aritzia's values and standards.,Ability to communicate effectively in English (written and verbal).,Aptitude for learning and navigating diverse technology systems.,Retail, contact centre, customer service, or hospitality experience is considered an asset.
Hard Skills
Soft Skills
Work Hours
Mandatory training for the first two weeks involves 30 hours/week, typically Monday to Friday from 8:00 AM – 2:00 PM PST or 2:30 PM – 8:30 PM PST. Regular shifts are within operating hours of 8 AM – 9
Benefits
Special Commitments
No extended time off from May through July during peak sales events.
About the Company
Aritzia Inc.
Aritzia is a vertically integrated design house with an innovative global platform, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. The company focuses on good design, quality materials, and timeless style with the well-being of its people and the planet in mind. Founded in 1984 in Vancouver, Canada, Aritzia creates and curates beautiful and beautifully made products, cultivates aspirational environments, offers engaging service, and connects through captivating communications, all under the concept of 'Everyday Luxury'.
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